Domain name renewals and hosting account renewals are separate services and are billed separately. You may have registered your domain name with one of many domain name registrars. If your domain name is registered with another registrar, you will receive your domain name renewal from that registrar. If your domain name was registered for you by Notable Web, you will receive your domain name renewal notice from us. If Notable Web hosts your website, you will receive your hosting account renewal notice from us. If you let your domain name expire (no matter the registrar), your website will not be accessable, even if the hosting account is still active (no matter the hosting company). Domain names are recorded through the main domain registry (so no 2 parties can register the same domain name worldwide) but your web hosting account can only be active at 1 webhosting company. We do not have records of your domain name account's username and password since you created your own domain account.